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Customer Service Representative – Work from Home

June 28, 2024
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Job Description

Customer Service Representative – Work from Home

Job Title: Customer Service Representative – Work from Home

Company: Standard American Solar

Location: Atlanta, GA (Remote)

Posted: 3 days ago

Salary: $18 – $24 / hr

Benefits: Medical, life

Employment Type: Full-time

Responsibilities:

  • Understand our customer service policies and retention processes working directly with our clients.
  • Provide outstanding customer service through multiple channels.
  • Answer questions or concerns from customers.
  • Assist customers with upgrades and downgrades.
  • Manage referrals and accounts.
  • Provide guidance and route feedback.
  • Contribute recommendations and ideas for improvement.
  • Other duties as assigned.

Requirements:

  • Prior customer service & client care experience is preferred but not required.
  • Excellent verbal communication skills, both verbal and written.
  • Self-motivated with a strong desire to work with people.
  • Excellent time management skills.
  • Positive attitude; going above and beyond to satisfy each customer.
  • Outstanding relationship-building skills.
  • Must live in the state of Georgia.
  • Authorized to work in the United States and be at least 18 years old.

Job Description:
We are looking for an enthusiastic individual for our full-time customer service role with excellent time management skills and a commitment to delivering exceptional customer service in every interaction. This is a work-from-home position for applicants located in the state of Georgia. Prior customer service & client care experience is preferred but not required.

Company Description:
At Standard American Solar (SAS), we strongly believe in the power of the sun. We are confident that it is possible to create a better, simpler, and cleaner way for households to power their homes while saving money.

How to Apply:
If you are passionate about customer service and meet the qualifications, please submit your resume and cover letter. We are looking for someone to start as soon as possible and will be conducting online interviews.

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